PRIVACY POLICY

Last Updated: 1 November 2026

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the App and tells you about your privacy rights and how the law protects you.

We use your Personal data to provide and improve the App. By using the App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please refrain from using the App.

1. Definitions

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

For the purposes of this Privacy Policy:

1.1   “Company” (also “we,” “us,” or “our”) means Hyronix Solution FZCO, a company registered under the laws of the United Arab Emirates, which developed and operates the App.

1.2   “User” (also “you” or “your”) means the individual using or accessing the App.

1.3   “Service” or “App” includes our AI-assisted wellness self-tracking tools and interfaces, content, responses, updates, and any other associated functionalities or offerings.

1.4 “Account” means a unique account created for you to access our App or any App’s functions.

1.5   “Platforms” means distribution channels and services through which the App is made available, including Apple App Store, Google Play, and any supported integrations.

1.6 “Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

1.7   “Terms of Use” (also “Terms”) means the document that governs User’s access to and use of the App, available in-app and on our website.

2. Types of data we collect

While using our App, we may ask you to provide us with certain Personal Data that can be used to provide you with a personalized functionality and outputs or contact or identify you.

Personal Data may include, but is not limited to:

General profile information:

• Gender; DOB; current weight; current height; allergies if applicable; current blood pressure; current body fat %; current waist size; current neck size.

Information for biomarker tracker:

• The date of test; parameter name; parameter value; parameter unit of measurements; parameter ranges.

The following types of information, collected in accordance with the Platform’s policies, industry standards:

Device and Usage Information:

• Technical details about the device you use to access to the Platforms (e.g., device type, operating system, network data) as well as analytical information regarding your use of the App's functionality.

Location Data (Optional):

• If you provide location information—either manually or via device settings—we may use it to provide you relevant information or recommendations.

Third-Party Data:

• With your explicit permission, we may integrate data from other systems or applications used by our User to enhance service quality. This data is processed in accordance with this Privacy Policy and is not used for advertising without your clear consent.

Data is collected both actively (through your requests) and passively (based on your device settings and the Platform’s own data policies).

3. Use of your data

Your Personal Data is used for the following purposes:

• App’s Operation and Enhancement: To provide App’s functionality, to analyze interactions, optimize the App’s performance, and develop new features based on user feedback.
• Communication: To send you notifications, updates, reminders, and wellness tips via App or email (if applicable). You may adjust your communication preferences at any time.
• Marketing and Research: With your explicit consent, aggregated and anonymized data may be used for marketing research, academic studies, and to improve our services. Sensitive health data will never be used for advertising purposes without your clear permission.
• Legal and Security Purposes: To comply with legal obligations, conduct audits, and maintain a high standard of data security.

We may share your Personal Data in the following situations:

• With Service Providers: We may share your Personal Data with Service Providers to monitor and analyze the use of our Service, to contact you.
• With your consent: We may disclose your Personal Data for any other purpose with your consent.
• Legal Requirements and Corporate Changes: Your data may be disclosed if required by law (e.g., in response to a subpoena) or in connection with corporate transactions such as mergers, raising investments or acquisitions. We will notify you when possible.
• International Data Transfers: If your data is transferred outside your jurisdiction, we ensure appropriate safeguards are in place (such as standard contractual clauses or compliance with relevant data protection frameworks).
• Aggregated Data: Aggregated or anonymized data that cannot be linked back to you may be used for analytical or research purposes.

We process your Personal Data on the following legal bases:

• Contractual Necessity: Processing is necessary for the proper functioning of the App and for fulfilling our obligations under the Terms of Use.
• Consent: By using our App and accepting this Privacy Policy, you provide explicit consent for the collection and processing of your Personal Data for the following purposes:
  • To provide the App's functionality.
  • To optimize the functionality and performance of the App.
  • To send notifications, updates, and reminders via App or email (where applicable).
  • To conduct research and analysis for our App improvement.

• Compliance with Platform and Legal Requirements: We adhere strictly to Platforms’s policies as well as applicable data protection laws and industry standards.

4. Delete your Personal Data and Personal Data retention

You have the right to delete or request that we assist in deleting the Personal Data that we have collected about you.

Our App may give you the ability to delete certain information about you from within the App.

You may update, amend, or delete your information at any time by signing in to your Account, if you have one, and visiting the account settings section that allows you to manage your personal information. You may also contact us to request access to, correct, or delete any personal information that you have provided to Us.

Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so.

The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. If you choose to discontinue use of the App, your Personal Data will be deleted except where retention is required for legal compliance or dispute resolution.

5. Data security

We take data security seriously and have implemented measures that reflect industry best practices as well as standards from Platforms:

• Secure Transmission and Storage: All data is transmitted via encrypted channels and stored using industry-standard encryption protocols.
• Access Control and Data Minimization: Access to your personal data is strictly limited to authorized personnel. We implement data minimization and pseudonymization techniques where applicable.
• Regular Audits and Assessments: We conduct regular audits, vulnerability assessments, and penetration tests to ensure ongoing data security and integrity.

While we strive to protect your information, no system is completely immune to breaches. Please contact us if you have any security concerns.

6. Children’s privacy

Our App is intended only for individuals aged 18 or older.

7. Your rights

In accordance with applicable data protection laws, you have the following rights:

• Access and Portability: You may request access to your personal data or receive it in a structured, portable format.
• Correction: You may request corrections to any inaccurate or incomplete data.
• Deletion and Restriction: You may request deletion or restriction of your personal data, although this may affect your ability to use the Service.
• Objection: You have the right to object to certain data processing activities, particularly for marketing purposes.
• Filing a Complaint: If you believe your data is being mishandled, you have the right to file a complaint with the relevant data protection authority.

To exercise your rights, please contact us using the details provided below. We may require proof of identity before processing your request.

8. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact us

If you have any questions about this Privacy Policy, you can contact us:

Email: contact@lifeapp.health