TERMS OF USE

Date: 1 November 2026

Welcome to the Coralyt mobile application (“App” or “Service”), operated by Hyronix Solution FZCO (“we,” “us,” “our”). These Terms of Use (“Terms”) govern your access to and use of the Service, which may be accessible via mobile apps (iOS/Android) and other supported channels (collectively, the “Platforms”).

By clicking "I agree," subscribing, or otherwise using the App, you acknowledge that you have read and agree to be legally bound by these Terms and by our Privacy Policy (the “Privacy Policy”), which is incorporated by reference. If you do not agree to these Terms, please do not use the App.

1.     DEFINITIONS

1.1   “Company” (also “we,” “us,” or “our”) refers to Hyronix Solution FZCO, a company registered under the laws of the United Arab Emirates, which developed and operates the App.

1.2   “User” (also “you” or “your”) is the individual using or accessing the App.

1.3   “Service” or “App” includes our AI-assisted wellness self-tracking tools and interfaces, content, responses, updates, and any other associated functionalities or offerings.

1.4   “Platforms” refers to distribution channels and services through which the App is made available, including Apple App Store, Google Play, and any supported integrations.

1.5   Privacy Policy. The document explaining how we collect, use, share, store, and protect personal data, available in-app and on our website (the “Privacy Policy”).

1.6 Non-Medical Report. means any report, summary, export, or analysis generated by the App (including AI-generated insights). Non-Medical Reports are informational wellness materials, not prepared or reviewed by healthcare professionals, and are not official medical records.

2.     SERVICE OVERVIEW

2.1   Nature of the App. The App provides AI-assisted wellness self-tracking and informational tools. The App provides informational and educational content. It is not medical, clinical, or professional advice and is not a medical device.

2.2   Limitations. All outputs, including AI-generated responses, are general information and may be incomplete or inaccurate. You acknowledge that AI technology may produce inaccurate or incomplete results. You must verify any information or consult a professional when making decisions based on the App’s responses.

2.3   Eligibility. You must be at least 18 years old and have the legal capacity to enter these Terms. It is not intended for minors’ use.

2.4   Our Role. You acknowledge and agree that we act solely as a technology provider of wellness software. We do not provide or arrange healthcare services, telemedicine, prescriptions, or medical evaluations. Your use of the App does not create a doctor–patient relationship with us or our affiliates. We are not a healthcare provider and do not practice medicine or dietetics.

3.     NO MEDICAL OR EMERGENCY SERVICES

3.1   Not a Healthcare Provider. Limitations. Our App is not a healthcare provider or a medical device, and is not a substitute for professional medical advice, diagnosis, or treatment. We do not provide prescriptions, conduct medical evaluations, engage in telemedicine, risk scoring, or therapy monitoring. The App does not provide personalised diet plans for medical conditions. The App does not perform allergen detection or “free-from” confirmations.

3.2   Health & Wellness Disclaimer. All App-generated wellness, nutrition, or fitness information is general, non-prescriptive, and for awareness only. Always seek personalized advice from qualified healthcare professionals for any medical concerns. For any specific conditions or diets, consult licensed professionals.

Non-Medical Report is for personal wellness use only. Not medical advice, diagnosis, or treatment.

If you export, download, or share any output, you agree it is a Non-Medical Report and shall not be considered as medical documentation to insurers, employers, or healthcare providers.

3.3   Emergency Situations. Do not use the App in emergencies. If you suspect a medical or psychiatric emergency, call local emergency services or go to the nearest hospital immediately. Do not use exports or summaries from the App as a basis for urgent health decisions.

4.     PRIVACY & DATA PROTECTION

4.1   Privacy Policy. By using the App, you agree to our Privacy Policy available in-app and on our website regarding how we handle your personal data, including collection, processing, storage, and sharing.

4.2   Personal Data. You may provide personal data, including health-related information, at your discretion. You are responsible for ensuring that any data you provide is accurate and lawful.

4.2.1 User Consent for Sensitive Data. By submitting any health-related or sensitive information to the App, you explicitly consent to our processing and handling of such data for the purposes described in these Terms and our Privacy Policy. If your jurisdiction requires additional forms of explicit consent for sensitive data, you agree that your continued use of the App signifies such consent.

4.2.2 Right to Withdraw Consent. You may withdraw your consent for the processing of your personal or sensitive data at any time by contacting us at contact@lifeapp.health or through any other mechanism we provide. However, withdrawing consent may limit your ability to use certain features of the App.

4.3   Third-Party Platforms. When using the App on any Platform, your activity may also be subject to that Platform’s own terms and privacy rules. We are not responsible for their data handling practices.

4.4   Security. We use commercially reasonable measures to protect personal data. However, no security system is foolproof. We cannot guarantee the absolute security of data transmitted or stored electronically.

5.     USER ACCOUNT & SUBSCRIPTIONS

5.1   Account Setup. You may need an active account on the relevant Platform to use the App. We do not control account setup or management for those Platforms.

5.2   Additional Fees or Subscriptions. We currently do not charge for standard use of the App. Should we introduce any paid subscriptions or additional features in the future, we will provide clear notice of such changes and any applicable terms and conditions, including payment, cancellation, and refund policies.

6.     PLATFORM-SPECIFIC REQUIREMENTS

6.1   Compliance with Platforms Terms and Policies. If you access or use the App via any Platforms, you agree to comply with all applicable terms, policies, and guidelines of such Platforms. 

6.2   User Consent & Opt-In. You acknowledge that any messages you receive from our App are based on your explicit opt-in or request to communicate with us. If, at any time, you wish to discontinue receiving such messages, you can opt out by following Platforms’s instructions or our unsubscribe prompts.

6.3   Restricted Content and Conduct. You agree not to use the App to transmit or request any content that violates Platforms’ Use Policy or any other restrictions (e.g., sending spam, unauthorized marketing messages, or prohibited content). You also agree not to collect or harvest phone numbers or other personal data in a way that violates Platforms’s user data policies.

6.4   Data Handling & Retention. We process and store Platforms user data in compliance with our Privacy Policy and Platforms’ data retention policies. You understand that, in some cases, Platforms  may independently store conversation transcripts or metadata for its own business purposes, subject to Platforms’ own privacy practices.

6.5   Platform Enforcement. You acknowledge and agree that Platforms may, at their sole discretion, block or restrict the App for violation of their terms, and we are not liable for any such actions taken by these third-party Platforms.

7.     LICENSE GRANT & INTELLECTUAL PROPERTY

7.1   License. We grant you a non-exclusive, non-transferable, revocable, limited license to access and use the App for personal, non-commercial purposes, subject to these Terms.

7.2   Intellectual Property Rights. All intellectual property rights in or related to the App (including text, graphics, logos, designs, code, AI models, or compilations) are owned or licensed by us. Except as expressly allowed by these Terms or applicable law, you may not copy, distribute, modify, or create derivative works of the App’s content without prior written consent.

7.3   User Content.

• Definition. “User Content” includes any data, text, images, or other materials you input into the App.
• Responsibility & Rights. You retain any ownership rights in your User Content. By submitting User Content, you grant us a non-exclusive, worldwide, royalty-free, sublicensable license to use, host, store, reproduce, and process such content for the purpose of operating, improving, or enhancing the Service.
• Prohibited Content. You must not submit content that is unlawful, harmful, infringing, or otherwise objectionable.

8.     ACCEPTABLE USE POLICY

8.1   Prohibitions. You agree not to:

• Use the App for illegal, harmful, or fraudulent purposes.
• Submit false, misleading, obscene, defamatory, hateful, or infringing content.
• Interfere with the normal operation of the App or any networks connected to it (e.g., introducing malware, launching denial-of-service attacks, etc.).
• Access or attempt to access accounts other than your own.
• Scrape, mine, or otherwise extract data from the App or related systems without explicit authorization.
• Do not use the App to seek or provide medical advice or for triage/urgent care.
• Do not generate, upload, or submit outputs as medical documentation.
• Do not attempt to derive diagnostic or risk scores from App outputs.

8.2   Platform Compliance. You must comply with all Platform rules governing your account, messaging usage, and conduct.

9.     THIRD-PARTY INTEGRATIONS & LINKS

9.1   Third-Party Services. The App may integrate with APIs or links from third-party services (e.g., OpenAI, or other platforms). We do not control third-party services and disclaim responsibility for their privacy practices, content, or functionality.

9.2   Changes in Third-Party Services. If a third-party provider discontinues or modifies its service, we are not liable for the resulting impacts on your use of the App.

9.3   Disclaimer. We make no warranties or representations regarding third-party content, products, or services. Any reliance on third-party content is at your own risk.

10.   DISCLAIMER OF WARRANTIES

THE APP AND ALL RELATED CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not guarantee that:

• The App will always be available or error-free.
• AI-generated content is accurate, current, or reliable.
• The Service will meet your requirements or produce specific results.
• The App is provided for informational wellness purposes only and is not intended for medical use. AI outputs may be incomplete or inaccurate and are not fit for medical decision-making.

11.   LIMITATION OF LIABILITY

11.1 No Liability for Certain Damages. To the maximum extent permitted by law, we shall not be liable for any indirect, special, incidental, punitive, or consequential damages (including lost profits, loss of data, emotional distress, or business interruption) arising out of or related to your use of (or inability to use) the App, including reliance on any Non-Medical Reports or AI outputs.

11.2 Cap on Damages. Our total liability arising out of these Terms or your use of the App shall not exceed one hundred U.S. dollars ($100) (or equivalent in local currency), unless otherwise required by applicable law.

11.3 Jurisdictional Variances. Some jurisdictions do not allow the limitation or exclusion of certain liabilities. In such cases, our liability will be limited to the greatest extent permitted by law.

• Your breach of these Terms;
• Any User Content you provide;
• Your violation of any law or third-party rights; or
• Your misuse of the App; or
• Presenting App outputs as medical documentation or using the App to provide medical advice.

13.   MODIFICATIONS & TERMINATION

13.1 Modifications to Terms. We may revise these Terms at any time by posting an updated version with a new “Last Updated” date. Continued use after changes are posted indicates your acceptance of the revised Terms.

13.2 Service Changes. We reserve the right to modify, suspend, or discontinue any feature of the App at any time without liability to you.

13.3 Termination by You. You may stop using the App at any time. If you have a paid subscription, you may need to follow our cancellation procedure to avoid further charges.

13.4 Termination by Us. We may suspend or terminate your access immediately if:

• You breach these Terms;
• You violate any law or regulation; or
• We cease offering the App or any part of it.

Upon termination, the rights and licenses granted to you hereunder will end. Sections regarding liability, warranties, indemnification, and dispute resolution shall survive termination.

14.   DISPUTE RESOLUTION

14.1 Governing Law. These Terms are governed by and construed according to the laws of the United Arab Emirates (or other chosen jurisdiction), without regard to conflict-of-law principles.

14.2 Arbitration. Except for small claims or injunctive relief, any dispute related to these Terms or the App shall be resolved exclusively by binding arbitration under the rules of the Dubai International Arbitration Centre (DIAC) (or another specified arbitration forum), with one arbitrator, in the English language. The arbitrator’s award shall be final and binding.

14.3 Class Action Waiver. You and we agree to bring any claims individually, and not as part of a class action or other representative proceeding.

15.   MISCELLANEOUS

15.1 Entire Agreement. These Terms (together with the Privacy Policy and any other documents referenced herein) constitute the entire agreement between you and us regarding the App, superseding all prior or contemporaneous representations or agreements.

15.2 Severability. If any provision is deemed invalid or unenforceable, that provision shall be enforced to the maximum extent permissible, and the remainder of these Terms will remain in full effect.

15.3 No Waiver. Failure to enforce any provision or right does not constitute a waiver of that provision or right.

15.4 Assignment. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms or any of our obligations at any time.

15.5 Notices. You agree that notices from us may be provided electronically (e.g., via email, in-app notifications, or posts within the App).

15.6 Contact Us. If you have questions, feedback, or concerns about these Terms or the App, please contact us at:

Email: contact@lifeapp.health

I HAVE READ THESE TERMS AND AGREE TO ALL PROVISIONS STATED ABOVE.

By continuing to use the App, you acknowledge that you have read, understood, and agree to these Terms of Use and to the Privacy Policy.